FREQUENTLY ASKED QUESTIONS.

Please review the frequently asked questions below and get back to us with any unanswered questions.

How is my level of care determined?

Our nurse assesses each Assisted Living resident’s care needs to create a personalized care plan that determines their level of care. Assessments are done upon moving in and following a health event to ensure everyone receives as much or as little care as they need.

How do I arrange a visit?

We can’t wait to show you the plans for ACOYA Mesa and answer all of your questions! Give us a call at (480) 275-8300 to schedule a visit or for information about our upcoming events.

Is there a wait/priority list?

The ACOYA Club, our pre-opening program that offers premier benefits and savings, is available for a limited time. In addition to saving money, members enjoy special preview events, mix-and-mingle parties to get to know their new friends and neighbors, and priority apartment selection based on their position on the list. For those even considering moving to ACOYA Mesa, the benefits will never be better!

How much does it cost to live at ACOYA Mesa?

ACOYA Mesa offers private-pay rental apartments. Terms are month-to-month, and no “buy-in” fee is required. Residents pay a monthly rental rate that includes dining, events, housekeeping, apartment and community maintenance, most utilities and scheduled transportation. For residents in Assisted Living, there is an additional monthly charge for care services, based on the nature of the services. Memory Care is all-inclusive.

Is smoking allowed at ACOYA Mesa?

NO—ACOYA Mesa is a smoke-free community.

What are your visiting hours?

ACOYA Mesa is open 24 hours a day, seven days a week, and as a residential community, there are no scheduled visiting hours. Visitors and families are welcome to come and go as they please. However, to ensure the safety of our community, all visitors, including vendors, are required to sign in at the front desk.

Are pets allowed?

Yes! ACOYA Mesa is a pet-friendly community that welcomes residents’ dogs, cats, birds and fish. Dogs must be approved by the Executive Director, who determines acceptable pet residency. For the safety and comfort of all residents and guests, residents are responsible for their pets at all times and must adhere to the ACOYA Mesa Pet Policy.

What kind of training do your care team members receive?

Our Care Partners are certified caregivers. They must complete the approved training program, which is overseen by the Arizona Board of Nursing. Cadence provides ongoing training monthly, and as needed.

What is your staff-to-resident ratio?

Staffing ratios are not mandated by the state of Arizona, which allows ACOYA Mesa to staff according to resident needs, rather than achieve an arbitrary number.

What is ACOYA?

ACOYA is a new retirement community of 170 well-appointed, upscale apartment homes with Independent, Assisted Living and Residential Memory Care options. Developed by The Ryan Companies and managed by Cadence Living, ACOYA is scheduled to open in 2019.

The Ryan Companies has an excellent reputation for building high-quality, desirable living communities that set new standards in the industry. Cadence Living are experts at connecting the right people, places, programs and processes to create beautifully orchestrated experiences within their communities. Their highly respected team of professionals takes a holistic approach to health and wellness with supportive services that enrich, encourage and enhance life.

What services do you offer in Assisted Living?

Some of our residents in Assisted Living simply require help managing medications, while others need various levels of care and support. We can assist our residents with their Activities of Daily Living such as showering, dressing, grooming and even escorts to dining and activities. Each resident has a personalized service plan that is updated regularly to meet changing needs.

What apartment amenities do you offer?

• Studio, one- and two-bedroom apartment homes.
• Upscale finishes with balconies or outdoor patios in select apartments.
• Full kitchens, washer/dryer in Independent and Assisted Living apartments.
• Walk-in showers with seat.
• Emergency call system.
• On-site storage.

What makes the Memory Care program at ACOYA unique?

Cadence’s Revere Memory Care is a revolutionary new approach that infuses memory care neighborhoods with a welcoming atmosphere and a vibrant rhythm of life that’s often missing from cognitive care. Our programming helps those living with cognitive impairment to make meaningful connections through music, dance, art, food, reminiscing, movement and sensory stimulation. Our highly engaged team uses relationship-based care to provide assistance centered on your loved one’s unique needs at each and every stage, honoring who they were while caring for who they are today.

What living options are available?

ACOYA Mesa offers several lifestyle choices: Independent Living, Assisted Living and Residential Memory Care. This is a perfect solution for couples who have different needs but want to remain living near each other.

At ACOYA Mesa, you can choose an Independent Living studio, one-bedroom or two-bedroom apartment, some with two baths. You also will have peace of mind, knowing that Assisted Living services can be provided in the privacy of your apartment home and Memory Care apartments are available should they ever be needed.

All of ACOYA Mesa’s apartment homes are licensed for Assisted Living to ensure residents can receive personal care services without having to move. This means continuing to enjoy living near friends and neighbors regardless of whether you or they need a little help getting ready for another exciting day.

Couples enjoy knowing their lifestyle doesn’t have to change when one spouse requires more help than the other, but both want to be part of an active and vibrant community.

Residential Memory Care provides a specialized, safe and secure care environment for those living with Alzheimer’s disease, dementia or other cognitive conditions.

What do you offer for active seniors?

ACOYA Mesa offers a rich calendar of opportunities for learning, creativity, exercise and spirituality every month. Every event is designed to keep the mind, body, heart and spirit engaged. From concerts and guest lectures to theater and exercise, games and classes, services and celebrations, civic and volunteer opportunities, shopping and museums, movies and dances, and much more, you can remain as active and involved as you like.

ARTISTIC PURSUITS: The Talent Room is your space to pursue your creative side with weekly arts classes. Learn crafting of all kinds.
BOOK CLUB: ACOYA Mesa sponsors a book club that meets regularly for discussion. It is open to residents and anyone in the nearby community.
INTELLECTUAL PURSUITS: ACOYA Mesa’s programming covers a wide variety of subjects, including leading-edge medical topics, the latest technology, holistic health and brain fitness.
SPECIAL INTEREST GROUPS: We encourage people to pursue their passions and inspire others with their special gifts, whatever they may be.

What community amenities will you offer?

We believe health and fitness shouldn’t be separate from the rest of life but fully integrated into it. Our holistic approach includes abundant amenities, restaurant dining and a variety of classes to grow your mind, exercise your body and energize your spirit.

DINING: Restaurant-style dining, and bistro with coffee and pastries.
LIFESTYLE: Talent Room for arts and crafts, movie theatre, game room, library and event hall for classes, concerts and performances.
SALON: On-site beauty and barber services to look and feel your best.
FITNESS CENTER: State-of-the-art fitness equipment and a wide variety of classes to keep you moving.
OUTDOOR: Raised garden beds, walking paths and pet areas.
SECURITY: 24-hour security and staff.

When will ACOYA open?

We plan to open in 2019. However, we are pre-leasing now in response to overwhelming interest
in ACOYA.

How is my level of care determined?

Our nurse assesses each Assisted Living resident’s care needs to create a personalized care plan that determines their level of care. Assessments are done upon moving in and following a health event to ensure everyone receives as much or as little care as they need.

How do I arrange a visit?

We can’t wait to show you the plans for ACOYA Mesa and answer all of your questions! Give us a call at (480) 275-8300 to schedule a visit or for information about our upcoming events.

Is there a wait/priority list?

The ACOYA Club, our pre-opening program that offers premier benefits and savings, is available for a limited time. In addition to saving money, members enjoy special preview events, mix-and-mingle parties to get to know their new friends and neighbors, and priority apartment selection based on their position on the list. For those even considering moving to ACOYA Mesa, the benefits will never be better!

How much does it cost to live at ACOYA Mesa?

ACOYA Mesa offers private-pay rental apartments. Terms are month-to-month, and no “buy-in” fee is required. Residents pay a monthly rental rate that includes dining, events, housekeeping, apartment and community maintenance, most utilities and scheduled transportation. For residents in Assisted Living, there is an additional monthly charge for care services, based on the nature of the services. Memory Care is all-inclusive.

Is smoking allowed at ACOYA Mesa?

NO—ACOYA Mesa is a smoke-free community.

What are your visiting hours?

ACOYA Mesa is open 24 hours a day, seven days a week, and as a residential community, there are no scheduled visiting hours. Visitors and families are welcome to come and go as they please. However, to ensure the safety of our community, all visitors, including vendors, are required to sign in at the front desk.

Are pets allowed?

Yes! ACOYA Mesa is a pet-friendly community that welcomes residents’ dogs, cats, birds and fish. Dogs must be approved by the Executive Director, who determines acceptable pet residency. For the safety and comfort of all residents and guests, residents are responsible for their pets at all times and must adhere to the ACOYA Mesa Pet Policy.

What kind of training do your care team members receive?

Our Care Partners are certified caregivers. They must complete the approved training program, which is overseen by the Arizona Board of Nursing. Cadence provides ongoing training monthly, and as needed.

What is your staff-to-resident ratio?

Staffing ratios are not mandated by the state of Arizona, which allows ACOYA Mesa to staff according to resident needs, rather than achieve an arbitrary number.

What is ACOYA?

ACOYA is a new retirement community of 170 well-appointed, upscale apartment homes with Independent, Assisted Living and Residential Memory Care options. Developed by The Ryan Companies and managed by Cadence Living, ACOYA is scheduled to open in 2019.

The Ryan Companies has an excellent reputation for building high-quality, desirable living communities that set new standards in the industry. Cadence Living are experts at connecting the right people, places, programs and processes to create beautifully orchestrated experiences within their communities. Their highly respected team of professionals takes a holistic approach to health and wellness with supportive services that enrich, encourage and enhance life.

What services do you offer in Assisted Living?

Some of our residents in Assisted Living simply require help managing medications, while others need various levels of care and support. We can assist our residents with their Activities of Daily Living such as showering, dressing, grooming and even escorts to dining and activities. Each resident has a personalized service plan that is updated regularly to meet changing needs.

What apartment amenities do you offer?

• Studio, one- and two-bedroom apartment homes.
• Upscale finishes with balconies or outdoor patios in select apartments.
• Full kitchens, washer/dryer in Independent and Assisted Living apartments.
• Walk-in showers with seat.
• Emergency call system.
• On-site storage.

What makes the Memory Care program at ACOYA unique?

Cadence’s Revere Memory Care is a revolutionary new approach that infuses memory care neighborhoods with a welcoming atmosphere and a vibrant rhythm of life that’s often missing from cognitive care. Our programming helps those living with cognitive impairment to make meaningful connections through music, dance, art, food, reminiscing, movement and sensory stimulation. Our highly engaged team uses relationship-based care to provide assistance centered on your loved one’s unique needs at each and every stage, honoring who they were while caring for who they are today.

What living options are available?

ACOYA Mesa offers several lifestyle choices: Independent Living, Assisted Living and Residential Memory Care. This is a perfect solution for couples who have different needs but want to remain living near each other.

At ACOYA Mesa, you can choose an Independent Living studio, one-bedroom or two-bedroom apartment, some with two baths. You also will have peace of mind, knowing that Assisted Living services can be provided in the privacy of your apartment home and Memory Care apartments are available should they ever be needed.

All of ACOYA Mesa’s apartment homes are licensed for Assisted Living to ensure residents can receive personal care services without having to move. This means continuing to enjoy living near friends and neighbors regardless of whether you or they need a little help getting ready for another exciting day.

Couples enjoy knowing their lifestyle doesn’t have to change when one spouse requires more help than the other, but both want to be part of an active and vibrant community.

Residential Memory Care provides a specialized, safe and secure care environment for those living with Alzheimer’s disease, dementia or other cognitive conditions.

What do you offer for active seniors?

ACOYA Mesa offers a rich calendar of opportunities for learning, creativity, exercise and spirituality every month. Every event is designed to keep the mind, body, heart and spirit engaged. From concerts and guest lectures to theater and exercise, games and classes, services and celebrations, civic and volunteer opportunities, shopping and museums, movies and dances, and much more, you can remain as active and involved as you like.

ARTISTIC PURSUITS: The Talent Room is your space to pursue your creative side with weekly arts classes. Learn crafting of all kinds.
BOOK CLUB: ACOYA Mesa sponsors a book club that meets regularly for discussion. It is open to residents and anyone in the nearby community.
INTELLECTUAL PURSUITS: ACOYA Mesa’s programming covers a wide variety of subjects, including leading-edge medical topics, the latest technology, holistic health and brain fitness.
SPECIAL INTEREST GROUPS: We encourage people to pursue their passions and inspire others with their special gifts, whatever they may be.

What community amenities will you offer?

We believe health and fitness shouldn’t be separate from the rest of life but fully integrated into it. Our holistic approach includes abundant amenities, restaurant dining and a variety of classes to grow your mind, exercise your body and energize your spirit.

DINING: Restaurant-style dining, and bistro with coffee and pastries.
LIFESTYLE: Talent Room for arts and crafts, movie theatre, game room, library and event hall for classes, concerts and performances.
SALON: On-site beauty and barber services to look and feel your best.
FITNESS CENTER: State-of-the-art fitness equipment and a wide variety of classes to keep you moving.
OUTDOOR: Raised garden beds, walking paths and pet areas.
SECURITY: 24-hour security and staff.

When will ACOYA open?

We plan to open in 2019. However, we are pre-leasing now in response to overwhelming interest
in ACOYA.

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